Privacy Policy

Effective Date: 04/26/2026

Welcome to Doc Express (“Company,” “we,” “our,” or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.doc-express.com (the “Website”), and use our services.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

  • Any information you provide when contacting us

b. Non-Personal Information

  • IP address

  • Browser type

  • Device information

  • Pages visited and time spent on the Website

2. How We Use Your Information

We use the information we collect to:

  • Provide and operate our services

  • Process transactions

  • Respond to inquiries and customer service requests

  • Send updates, notifications, and service-related messages

  • Improve our website and user experience

  • Comply with legal obligations

3. SMS / Mobile Information

SMS Privacy Policy:

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. Sharing of Information

We do not sell your personal information. We may share your information only in the following situations:

  • With service providers who help us operate our business (e.g., payment processors, hosting providers)

  • To comply with legal obligations

  • To protect our rights and prevent fraud

5. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to:

  • Enhance user experience

  • Analyze website traffic

  • Improve functionality

You can control cookies through your browser settings.

6. Data Security

We implement reasonable security measures to protect your information. However, no electronic transmission or storage system is 100% secure, so we cannot guarantee absolute security.

7. Your Privacy Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you

  • Request corrections or updates

  • Request deletion of your data

To exercise these rights, contact us using the information below.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites.

9. Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Doc Express
Email: worcester@doc-express.com
Phone: (877) 317-8812
Website: www.doc-express.com

IMPORTANT

This Privacy Policy is publicly accessible and applies to all users of our Website. By using our Website, you agree to the terms outlined above.